Shipping policy

Shipping Policy

At Boomba, we are committed to delivering your orders promptly and safely. Please review our shipping terms below.

Shipping Timeframe

Orders are processed and dispatched within 1-2 business days. Standard delivery takes 7-15 business days from the date of shipment, depending on your location and carrier availability.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary by destination. International orders may be subject to customs delays and import duties, which are the responsibility of the recipient.

Order Tracking

Once your order ships, you will receive a tracking number via email at the address provided during checkout. You can use this number to monitor your package's journey in real-time.

Shipping Delays

While we strive for on-time delivery, delays may occur due to customs clearance, weather conditions, carrier issues, or other unforeseen circumstances. We are not responsible for delays caused by customs authorities or third-party carriers. In case of significant delays, please contact us at supportboomba@gmail.com.

Damaged or Lost Packages

If your package arrives damaged or lost, please contact our support team at supportboomba@gmail.com within 7 days of the expected delivery date with photographic evidence. We will work with the carrier to resolve the issue.